Terms and Condition
Terms and Conditions
This END USER LICENSE AGREEMENT (THIS “EULA” OR THIS “AGREEMENT”) applies to the application to which it is linked during the download or uses or installation process and the the service associated with that application and service. This agreement may have been presented to you in connection with your registration to use the associated service. The term “PRODUCT/SERVICE” include the client and application and the service which is accessed and used in conjunction with the application. Your use of the Product/Service and service are conditioned upon your compliance and acceptance of this agreement.
By clicking/checking the “I AGREE” button/box or downloading, installing, registering for, accessing or using the Product/Service is not available to person to person who are not legally eligible to be bound by this agreement
This agreement is between you and Vatikans for use of Product/Service and service. “You” refers to the individual who is using or accessing the Product/Service or is registered to use the Product/Service either directly with Vatikans or through a third party or, if an individual is using the service/Product/Service on behalf of an entity and is authorized to act on behalf of such entity, then “You” refers to such entity. If You do not agree with the terms of this Agreement, do not download, install, use or access the service.
Vatikans reserves the right to modify this Agreement by posting a new EULA on its website. Your continued use of the Product/Service/service after the new EULA is posted will constitute your acceptance of the new EULA.
These Terms shall include certain terms specified on the relevant Vatikans website for your country (“Website”) located at Vatikans.co.uk including the Vatikans Privacy Policy which when taken together are exclusive in relation to Vatikans services. Other general terms and conditions do not apply and do not form part of the contract between us, even if we do not explicitly reject them.
Any software or application associated with the Product/Service and website is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.
Product/Service: The primary services provided by Vatikans are to help you in obtaining travel visas and other travel related services. We describe documents and forms you generally need to provide to achieve these aims and then submit these documents and forms duly completed by you, to the authorities or appropriate bodies. For the avoidance of doubt, if we provide services to you, you are our customer and these Terms apply. If we refer you to any other service provider, you take responsibility for reviewing any services provided and that service provider’s terms and conditions will apply for their services. We do not accept any liability for third party services and these Terms will not apply to those services.
Our order process allows you to check and amend any errors before submitting your order to us. After you place an order, you will receive an e-mail from us acknowledging that we have received your order. If your order appears to be correct, we will notify you that we have accepted your order and begun work on it. This acceptance email is titled “Your Order Has Been Received”. The contract between us will only be formed when we send you this acceptance email.
Vatikans may at its sole discretion, discontinue the service or modify the features of the service from time to time without prior notice. Use of the Product/Service/services requires one or more compatible devices, Internet access (fees may apply), and certain software (fees may apply), and may require obtaining updates or upgrades from time to time. Because use of the service involves software, and Internet access, Your ability to use the service may be affected by the performance of these factors. High speed Internet access is recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are Your responsibility. You agree that Vatikans is free to use in any manner, including incorporating into service, any feedback, suggestions, recommendations or ideas you submit to Vatiakns regarding the service/Product/Service, without notice or compensation to You.
These Terms apply to any offer and any agreement between you and Vatikans and to the provision of any service provided to you by or on behalf of Vatikans in respect of but not limited to the processing of visas, passports and/or documents for you or on your behalf. Some Terms may refer to an issuing authority, which is the body being an embassy, consulate or other agency that issue or supply the documents requested by you.
In the UK or Europe, if you are a Consumer, you may have a legal right to generally cancel an order or contract under the Consumer Contracts Regulations during the cooling-off period of 14 working days. This means that during the relevant period if a Consumer changes his/her mind or for any other reason before submitting their application to relevant authority,they decide they do not want to proceed with an order, he/she can notify the supplier of that decision to cancel the order and receive may be refunded. A customer has to use any written notification of cancellation to Vatikans. However, because of the urgent nature of the orders placed with Vatikans, and to leave a margin of safety to avoid potentially major consequences in the event of delays, Vatikans starts to render the services on approval of payment and/or receipt of the full documentation, which may be before the expiry of the statutory cooling off period. The Consumer expressly authorises and accepts this. Therefore, the Consumer may not receive the benefit of the full cooling off period for orders placed with Vatikans and may be liable for part or all of the fees for services provided by Vatikans prior to receiving the Consumer’s cancellation notice. Moreover, visas are items prepared to the Consumer’s own specifications and as such the cooling off period and right of cancellation may not apply.
RESPONSIBILITY FOR REGISTRATION AND CONTENT OF YOUR COMMUNICATIONS
You may be required to provide information about Yourself in order to register for and/or use certain Product/Service. You agree that any such information shall be accurate. You may also be asked to choose a user name and password. You are entirely responsible for maintaining the security of Your user name and password and agree not to disclose such to any third party. By registering with Vatikans, you understand that we may send you communications or data regarding our Product/Services and services, including but not limited to (a) notices about your use of the Product/Service, including any notices concerning violations of use, (b) updates, and (c) promotional information and materials regarding our Product/Services and services, via electronic mail. We give you the opportunity to opt-out of receiving electronic mail from us constituting marketing or promotional material by sending us email at info@vatikans.com. You acknowledge that it is necessary for Vatikans to send certain electronic mail in order to deliver the Product/Service to you and that your decision to opt-out of receiving marketing and promotional materials will not result in discontinuing the delivery of electronic mail necessary for use or delivery of the Product/Service.
You agree that You are solely responsible for the pictures, video, graphics, text or other content (“Content”) sent by You or displayed or uploaded by You with or to the Product/Service, either directly or through another application. Except for material that we license to you, we don’t claim ownership of any Content that is transmitted, stored, or processed in your account(s). We also don’t control, verify, or endorse the Content that you and others make available on the service. We provide functions that allow you to control who may access your Content. If you enable the features that allow you to share the Content with others, anyone you’ve shared content with (including the general public, in certain circumstances) may have access to your Content. You hereby grant VAtikans and its supplier/partner the right, to use, modify, adapt, reproduce, distribute, display and disclose Content posted on the Product/Service solely to the extent necessary to provide the Product/Service/service or as otherwise permitted by this Agreement. By publishing Content to any Vatikans Facebook page or other Vatikans social network page or by sending Content over Twitter and many other Vatikans social media handle, you agree that Vatikas has the right to use, distribute, publish, display and disclose such Content in connection with Vatikans sales, advertising, marketing and promotional activity. You represent and warrant that: (a) you have all the rights in the Content necessary for you to use the Product/Service and to grant the rights in this Agreement, and (b) the storage, use or transmission of the Content doesn’t violate any law, this Agreement, or the rights of any third parties. You will: (i) be solely responsible for the nature, quality and accuracy of the Content; (ii) ensure that the Content (including the storage or transmission thereof) complies with this Agreement and any and all applicable laws and regulations; (iii) promptly handle and resolve any notices and claims relating to the Content, including any notices sent to you by any person claiming that any Content violates any person’s rights, such as take-down notices pursuant to the Digital Millennium Copyright Act and any other notices; and (iv) maintain appropriate security, protection and backup copies of the Content, which may include, your use of additional encryption technology to protect the Content from unauthorized access. Vatikans will have no liability of any kind as a result of the deletion of, correction of, destruction of, damage to, loss of or failure to store or encrypt any Content. You must immediately notify Vatikans in writing of any unauthorized use of any (a) Content (b) Your account, or (c) the Product/Service that comes to your attention. In the event of any such unauthorized use by any third party that obtained access through you, you will take all steps necessary to terminate such unauthorized use. You will provide Vatikans with such cooperation and assistance related to any such unauthorized use as Vatikans may reasonably request.
You agree that You will not use the Product/Service to send unsolicited commercial e-mail in violation of applicable law. You further agree not to use the Product/Service/Service to communicate any message or material that is harassing, libelous, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation. You further agree not to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United Kingodm and Europe as a foreign terrorist organization pursuant to Immigration and Nationality Act. You further agree not to upload or transmit any software, Content or code that does or is intended to harm, disable, destroy or adversely affect performance of the Product/Service in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of Vatiakns or other users of Product/Service. Recognizing the global nature of the Internet, You also agree to comply with applicable local rules or codes of conduct (including codes imposed by Your employer) regarding online behavior and acceptable content and the transmission of technical data exported to the country in which You reside. Vatiakns reserves the right to investigate and take appropriate action against anyone who, in Vatiakns’s sole discretion, is suspected of violating this provision, including without limitation, reporting You to law enforcement authorities. Use of the Product/Service and service is void where prohibited. Although Vatiakns is not responsible for any Content in violation of this provision, Vatikans may delete any such Content of which Vatiakns becomes aware, at any time without notice to You. You retain copyright and any other rights You already hold in Content which You submit, post or display on or through, the Product/Service or Service. You understand and agree that by displaying, exchanging or uploading Content to a Vatikans website transmitting Content using the Product/Service or otherwise providing Content to Vatiakns, You automatically grant (and warrant and represent You have a right to grant) to Vatiakns a world-wide, royalty-free, sublicensable (so Vatiakns affiliates, contractors, resellers and partners can deliver the Product/Service) perpetual, irrevocable license to use, modify, publicly perform, publicly display, reproduce and distribute the Content in the course of offering the Product/Service, to persons authorized by You to access such Content.
RESPONSIBILITY FOR CONTENT OF OTHERS.
It is possible that other users of the Product/Service/Service (“Users”) may violate one or more of the above prohibitions. Vatiakns assumes no responsibility or liability for such violation. If You become aware of any violation of this Agreement in connection with use of the Product/Service by any person, please contact Vatiakns at info@vatiakns.com. Vatikans may investigate any complaints and violations that come to it’s attention and may take any action that it believes is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or User profiles. However, because situations and interpretations vary, Vatikans also reserves the right not to take any action. Under no circumstances will Vatikans be liable in any way for any data or other content viewed while using the Product/Service, including, but not limited to, any errors or omissions in any such data or content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any data or content. If at any time You are not happy with the Product/Service, Your sole remedy is to cease using the Product/Service.
ELIGIBILITY.
You affirm that You are of legal age and are otherwisefully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement (or Your parent or guardian has agreed to this Agreement on Your behalf), and to abide by and comply with this Agreement. The Product/Service is not intended for use by persons under the age of 14.
PROCEDURE
Vatikans will endeavour to provide you with accurate information and to ensure that you obtain the travel service for your trip for the date required in a timely manner. Nevertheless, you should remember that all requirements to obtain the all travlel service(documentation, fees, time frames, etc) are calculated based on general criteria and can vary according to information provided by you such as current or previous nationality, residence, gender, age, profession, recent travel, religion etc. You should also remember that the issuing authority may change general country requirements without notice or require additional specific information from you. Vatikans will try to inform you as soon as practicable of such changes.
DOCUMENT SUBMISSION
You can visit the consult or embassy the list of document require to be met in order to process your travel request on our website. To ensure that you know where your documents are at all times, you will be sent an e-mail confirming the receipt of your documents when it reaches our offices.
Vatikans will only process the request indicated in your request; it assumes no responsibility for other services required for your trip that have not been requested or which relate to stops on your trip.
By submitting one or more requests to process your service request with Vatikans, you accept these Terms. Once your request(s) has/have been made to Vatikans, Vatiakns will communicate via email to confirm the service. On receipt of your documentation your requests will be validated and Vatikans shall commence the procedures further. If offered, phone orders will be accepted on the day of placement and mail orders will be accepted: (a) if provided with an email address, when we email you with a ‘Confirmation Order Received’; or otherwise (b) on the first business day after receipt of the completed forms. Vatikans reserves the right to refuse in its total discretion to handle any application at any time and no reason need be given.
DOCUMENT RETURN
Vatikans will return your physical document, like passport, ID card or any other relevant document you, it is important that you check and confirm that ol of the docuemtn has been received correctly. You must notify Vatikans immediately by email if you identify any discrepancy in your documentation.
In case visa request has been made to us, The issue of a visa depends exclusively on the issuing authority and immigration officials in each country have the final decision to allow into the country or region, even when all of the stipulated requirements have been met. Vatikans does not guarantee that the issuing authority will issue the visa in a timely manner and within the specified time frame; therefore, Vatikans fees will be collected for the completion of procedures required for this issue. Non-refundable fares or reservations must not be purchased until all visas have been obtained. Vatikans will send completed applications by DX Secure Mail unless otherwise instructed. A separate delivery charge will be added as additional service in you order. Vatikans accepts no liability for loss or delays incurred by third party companies.
ADDITIONAL SERVICES
Vatikans may offer to provide additional services in some jurisdictions e.g. VIP Service, Digital Photo Service, Passport Replacement Service, Application pre-check Service, Immigration Service, Invitation
LIMITATIONS ON USE.
The Product/Service may be used for internal business or consumer purposes only. You will not reproduce, resell, or distribute the Product/Service or any reports or data generated by the Product/Service for any purpose unless You have been specifically permitted to do so under a separate agreement with Vatikans. You will not offer or enable any third parties to use the Product/Service obtained by You, display on any website or otherwise publish the Product/Service or any Content obtained from a Product/Service (other than Content created by You) or otherwise generate income from the Product/Service or use the Product/Service for the development, any Service or marketing of a service or Product substantially similar to the Product. You shall not engage in any activity or use the Product/Service in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Product/Service, or any servers or networks connected to the /Service or Vatikans’s security systems.
PROPRIETARY RIGHTS.
Vatikans and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Product/Service and Vatikans and/or its licensees, as applicable, retain ownership in all trade names, trademarks, service marks, logos, and domain names (“Marks”) associated or displayed with the Product/Service. You may not frame or utilize framing techniques to enclose any Marks, or other proprietary information (including images, text, page layout, or form) of without express written consent. You may not use any meta tags or any other “hidden text” utilizing Marks without Vatikans’s or the trademark owner’s express written consent.
COPYRIGHT.
You may not post, modify, distribute, or reproduce in any way copyrighted material, trademarks, rights of publicity or other proprietary rights without obtaining the prior written consent of the owner of such proprietary rights. Vatikans may deny access to the Product/Service to any User who is alleged to infringe another party’s copyright. Without limiting the foregoing, if You believe that Your copyright has been infringed, please provide Vatikans’s Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that You claim has been infringed; (iii) a description of where the material that You claim is infringing is located on the Product/Service; (iv) Your address, telephone number, and email address; (v) a written statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) a statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner’s behalf. Vatikans’s Copyright Agent for notice of claims of copyright infringement can be reached as follows: email: info@Vatikans.com;In the event Your content is removed pursuant to this process, You will receive information on how to file a counter-notice. Notices and counter-notices are legal notices distinct from regular Product/Service activities or communications. As such, they are not subject to Vatikans’s Privacy Policy. This means Vatikans may publish or share them with third parties at our discretion, and Vatikans may produce them pursuant to a legal discovery request.
TERMINATION
You may terminate this Agreement by providing written notice via email to Vatikans at info@Vatikans.com. If you have purchased a Product/Service for a specific term, such termination will be effective on the last day of the then-current term, subject to service has been requested. If You fail to comply with any provision of this Agreement, Vatikans may terminate this Agreement immediately without notice. Sections 2 through 15, inclusive, shall survive any termination of this Agreement. Upon any termination of this Agreement, You must cease any further use of the Product/Service and destroy any copies of associated software within Your possession and control. You will not destroy or attempt to harm any Product/Service or associated software on Vatikans’s servers or Vatikans’s network.
EXPORT RESTRICTIONS
You acknowledge that the Service, or portion thereof may be subject to the export control laws of the UK and Europe or local country law. You will not export, re-export, divert, transfer or disclose any portion of the Product/Service or any related technical information or materials, directly or indirectly, in violation of any applicable export law or regulation.
INJUNCTIVE RELIEF
You acknowledge that any use of the Service contrary to this Agreement, or any transfer, sublicensing, copying or disclosure of technical information or materials related to the Product/Service, may cause irreparable injury to Vatikans, its affiliates, suppliers and any other party authorized by Vatikans to resell, distribute, or promote the Product/Service (“Resellers”), and under such circumstances Vatikans, its affiliates, suppliers and Resellers will be entitled to equitable relief, without posting bond or other security, including, but not limited to, preliminary and permanent injunctive relief.
PRIVACY
Use the Product/Service is also subject to Vatikans’s Privacy Policy, a link to which is located at the footer on Vatikans’s website, and which is incorporated into this Agreement by this reference. Additionally, You understand and agree that Vatikans may contact You via e-mail or otherwise with information relevant to Your use of the Product/Service, regardless of whether You have opted out of receiving such notices. You also agree to have Your name and/or email address listed in the header of certain communications You initiate through the Product/Service.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable lww, in no event will Vatiakns or its affiliates or suppliers or authorize resellers be liable for any special, incidental. Indirect exemplary or consequential damages ncial, whatsoever (including , without limitation, damages for the loss if bussiness profit, bussiness interruption, loss of business information, or any other pecuniary loss or damage) arising out of the use of the use of or inability to use the product/service on website or verbally or the provision of or failure to provide technical or other support services, whether arising in tort (including negligence) contract or any other legal theory, even if Vatikans, its affiliates, supplier or reseller have been advise of the possibility of such damage. In any case Vatikans. , its affiliates, suppliers, reseller maximum cumulative liability and your exclusive remedy for nay claim arising out of or related to this agreement will be limited to the amount actually paid by you for the product/service (if any ) in the one month preceding the event or circumstances giving rise to such claims
GENERAL PROVISIONS
This Agreement embodies the entire understanding and agreement between the parties respecting the subject matter of this Agreement and supersedes any and all prior understandings and agreements between the parties respecting such subject matter, except that if You or Your company have executed a separate written agreement or you have signed an order form referencing a separate agreement governing your use of the Product/Service, then such agreement shall control to the extent that any provision of this Agreement conflicts with the terms of such agreement. Vatikans may elect to change or supplement the terms of this Agreement from time to time at its sole discretion. These changes will be effective upon posting on Vatikans’s website. If You do not agree with the changes, You should discontinue using the Product/Service. If You continue using the Product/Service after such changes are effective, You will be deemed to have accepted the changes to the terms of this Agreement. This Agreement has been prepared in the English Language and such version shall be controlling in all respects and any non-English version of this Agreement is solely for accommodation purposes. All notices or other correspondence to Vatikans under this Agreement must be provided to the email address set forth above, or other contact information as provided by Vatikans for such purpose. Any and all rights and remedies of Vatikans upon Your breach or other default under this Agreement will be deemed cumulative and not exclusive of any other right or remedy conferred by this Agreement or by law or equity on Vatikans, and the exercise of any one remedy will not preclude the exercise of any other. The captions and headings appearing in this Agreement are for reference only and will not be considered in construing this Agreement
MISCELLANEOUS
Choice of Law and Forum. This Agreement shall be governed by and construed under the laws of the United kingdom and EU State.
Waiver and Severability. Failure by either party to exercise any of its rights under, or to enforce any provision of, this Agreement will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect of the original provision and the remainder of this Agreement will remain in full force and effect.
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